Payment: Lensbaby accepts the following major credit cards: Visa, Master Card, Discover and American Express, as well as PayPal. Please note that all orders will be charged at the time the order is placed. If you have any questions, please send us an email at customerhappiness@lensbaby.com. Lensbaby does not have a dedicated phone line.
Free Priority Mail Shipping for orders over $99 shipping within the United States. Orders placed by 1:00pm Pacific Standard Time, Monday through Friday, generally will ship the same day. Orders placed after 1:00 pm PST or on holidays or weekends will ship the next business day. Your order will generally arrive 2-3 days after it has shipped.
Other Shipping: Shipping costs for both U.S. and International can be estimated when you view your cart. UPS orders over $300 will automatically require a signature at delivery. Please note, international customers may have to pay customs duties and other taxes including VAT if applicable. Lensbaby has no control over these costs and all taxes, duties, and other charges incidental of the shipping method you choose are your responsibility.
If you experience any difficulty placing an order or have a question, please email us at customerhappiness@lensbaby.com.