Don’t Love your Lensbaby?

If you purchased your Lensbaby from you have 30 days from the date your order ships to return it to us for a full refund. Please note any items damaged due to reasons not covered in our warranty policy cannot be accepted back for a refund.

Please mail it back with a copy of your packing slip or a letter with your name, mailing address, phone number, and email address to:

Lensbaby, Inc.
Attn: I don’t love my Lensbaby
824 SE 16th Avenue
Portland, OR 97214

If you purchased your Lensbaby from somewhere other than Lensbaby’s website please contact the retailer where you made your purchase to find out about their return policy.

If you would like to talk to us to get tips on how to use the Lensbaby more effectively, please call us at 877-536-7222/971-223-5662 or email us at