Please return it to the place of purchase for a full refund up to 30 days after the date of purchase.
If you purchased your Lensbaby from Lensbaby.com, please mail it, with a copy of your packing slip, and a letter with your name, mailing address, phone number, and email address to:
Attn: I don't love my Lensbaby
824 SE 16th Avenue Portland, OR 97214
If you would like to talk to us to get tips on how to use the Lensbaby more effectively, please call us at 877-536-7222 / 971-223-5662 or email us at firstname.lastname@example.org.