Lensbaby

What a beautiful surprise i had come through my door - it touched my heart and made me smile! Just because Kirsten listened and cared enough!
It's called the art of listening and being awake to the simple things!..:o)

The card in the image on the right belongs to photographer Kirsten Hunter..showing the beauty of not only her photography but the soft focus optic.. go visit her blog if you haven't already!

The lensbaby customer care is something indeed a lot of businesses could really aspire to. - The art of listening and caring is indeed a fine art.

Thanks for looking..
~ Liz

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Regards ~ Liz

Lizscott~Redbubble
My Flickr Photostream

Aww, glad you posted this Liz. Thanks for all your kind words - I'll mention it to Kirsten once she gets back to the office.
-Michael

I want to add my appreciation for Kirsten too! She is an inspiration in her photographic talent; however, her customer service is above that of ANY company I have ever dealt with in my many years as a service provider in business, especially as a photographer.

Lensbaby has a true treasure representing their company.

Thanks Kirsten for all that you do for us shutterbugs!

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God said, "Let there be light," and it was so....

Indeed Marcum!

I only wish www.parcelforce.com in UK were so proficient in there dealings with customers!
I'm waiting the arrival of optics from Lensbaby and have tracked my package from USPS in USA to "the above" - which, apparently was cleared by customs 3 days ago in Heathrow airport! - England after all (from Scotland where i am) is only 5/6hrs drive by car, 4/5hrs by train and 45mins by flight..lol

Maybe they are having a lazy week!..:o)

Aww shucks! Thanks so much everyone!

Kirsten Hunter
Director of Customer Happiness

See more of my work on my blog: [www.livefrombeechstreet.blogspot.com]

:o))

Agree! I wish every company had a person like her! The customer service from Kristen and from this company is second to none! So glad that it's being acknowledged by so many!

Indeed Karen!