Lensbaby Studio Forums

 

Latest Post

11 hours ago by CatGargoyle

Re: lady in flight

view post

Bad Shipment

Newer Topic | Older Topic

Bad Shipment posted by dmccarty10 December 06, 2008 08:09AM reply | quote
posted by dmccarty10

I am so bummed. I ordered a new Composer on Nov 22. I got it today and even though the box read Canon, it was an indeterminable lens mount. Now I have to send it back. Total pain.

David McCarty
[www.hoppingfrogstudios.com]
Re: Bad Shipment posted by ranfoto December 07, 2008 03:29AM reply | quote
posted by ranfoto

They could send you the proper Canon mount, as the mounts only have a few tiny screws to be removed to make the change over.........but it's still a bummer after the wait :((

By the way David you haven't posted anything in a long while, thought you gave up the Bendy aRt ???
Re: Bad Shipment posted by popquiz December 07, 2008 04:25AM reply | quote
posted by popquiz

Craig and Kirsten will make good for you. Not that I'm answering for them, but the company is just that way. Sorry to hear you had a bad experience.

...it's like nailing JELL-O to a tree!

Glen Copeland
aka: PopQuiz

Join Lensbaby Addicts at: [www.facebook.com]
Re: Bad Shipment posted by Craig (Admin) December 08, 2008 01:10AM reply | quote
posted by Craig

Hi David,

I am sorry to hear about the mixup. Can you send a photo of the rear mount and rear cap please?

We will get you the correct Composer right away.

-Craig

You could not step twice into the same rivers; for other waters are ever flowing on to you.
Heraclitus of Ephesus
Re: Bad Shipment posted by Kirsten (Admin) December 08, 2008 01:46AM reply | quote
posted by Kirsten

All taken care of. Sorry about that David. You will have your Canon Composer tomorrow.

Kirsten Hunter
Director of Customer Happiness

See more of my work on my blog: [www.livefrombeechstreet.blogspot.com]

Newer Topic | Older Topic

Sorry, only registered users may post in this forum.

Click here to login

Lensbaby Newsletter - Signup Today